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There are 12 free-standing units which cover a range of important topics, such as: Types of accommodation Dealing with complaints The business traveller.Įach unit contains a balanced variety of listening, speaking, reading, and writing activities. For use with less intensive classes held once or twice a week. How can it be used?: For short, intensive courses. High Season: English for the Hotel and Tourist Industry by Keith Harding, Paul Henderson Paperback: 176 pages Publisher: Oxford University Pressįor Intermediate Level: Trainees and employees in the hotel and tourist industry who need English both to communicate with guests and to negotiate with English speakers. The Student's Book, which is in colour, is accompanied by a Teacher's Book and the audio material is available on both cassette and CD.Ģ. The course develops all four skills: listening, speaking, reading and writing, but places particular emphasis on getting students to carry out realistic and engaging communicative tasks. The 50 units are grouped into ten thematic modules. The course contains 50 90-minute lessons on double page spreads so it is easy to use. It covers a range of work areas-hotels, restaurants, travel agencies-and focuses on the employees dealing with customers in a variety of typical situations. Welcome is a course for people working or planning to work in the tourism industry at the lower intermediate to intermediate level.